UPDATED ON 16/04/2020
☰ TERMINOLOGY ☰
||Thank you for choosing to be part of our community at Viblock! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact our support team with firstname.lastname@example.org
The collective terms “we”, “us” and “our” refer to Viblock as an organisation. “Services” refers to all platforms under our control - including this website, our game servers, our social media pages and other applications.
☰ INFORMATION WE COLLECT ☰
We may collect information about the services you use and how you use them - such as the selections you make on our services. We collect PII, DII, and log information about your interactions as described below.
Personally identifiable information (PII) is information that can be used to identify or contact you online or offline, such as your name, address, email, phone number, photos, or payment information. Our services may collect PII when it is provided to us, such as when you use our forums, attempt to contact us, submit a form, connect with us on social media, or make a purchase from us.
We may also create or collect device-identifiable information (DII), such as cookies, unique device and advertising identifiers, usernames, and similar identifiers that are linkable to a browser or device. From these platforms, we may also receive other information, such as your IP address, user agent, timestamps, apps, fonts, and screen size.
Our services also collect information about your interactions, including navigation paths, search queries, crashes, timestamps, purchases, clicks and shares, and referral URLs. We may combine this data with PII and DII. We may also partner with third parties that collect additional information to enhance our services - please see below regarding their privacy policies for more details.
☰ HOW WE USE THIS INFORMATION ☰
We use the information we collect from our services to provide, maintain, protect and improve our services, to develop new services and offerings, and to protect us and our users.
PII is used for business purposes, such as for sending you occasional updates, responding to inquiries, logins, enabling purchases, offering customer support, and providing services. When you contact us, we may keep a record of your communication as well as the other information to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about changes or improvements. Please keep in mind that comments sections, forums, and other similar areas of our services are public. Any information posted in those areas is viewable and usable by anyone that has access.
We use DII to operate our services and manage user sessions, including analysing usage of our services, prevent malicious behaviour and fraud, improve our content, and link your identity across devices and browsers in order to provide you with a more seamless experience online.
☰ THIRD PARTIES ☰
We do not share PII or DII that we have collected from our users with third parties except for the purposes of our own data collection and processing, for example using Google analytics to identify ways to improve our services. However, we may receive information from third parties that we work with in oder to enable our services. For example, we may use a third party to run and manage our online stores and receive information that you enter into their website in order to allow us to complete the transaction and offer customer support. Below you can find a list of privacy notices/policies from third parties that may provide us with information.
BuyCraft Privacy Notice: https://www.buycraft.net/legal/privacy
☰ ACCESSING AND UPDATING YOUR INFORMATION ☰
We aim to provide you with reasonable opportunity to access, update, and delete to your PII. When updating your information, we may ask you to verify your identity before we can act on your request.
Information stored publicly or privately relating to your profile on this website can be accessed and modified by visiting your account settings page, where you can also review your notification and privacy options.
If you are unsure how to review, access, update, or delete certain PII that we hold about you, please contact our support team who will assist you with the email provided at the end of this policy.
☰ INFORMATION SECURITY ☰
We work hard to protect our users’ information from unauthorised access and unauthorised alteration. We undertake reasonable security and non-disclosure measures with appropriate confidentiality, integrity, and availability protections. However, since no software or storage system is 100% secure, we cannot guarantee the absolute security of your information stored by our services, or any other service for that matter. You can help protect your account information by using unique, hard to guess, and secure passwords.
☰ CHILDREN UNDER 13 ☰
We do not knowingly collect information for any child under the age of 13. If you are the parent of a child under the age of 13 and have a concern regarding your child’s information on our services, please contact us at the email provided at the end of this policy.
☰ CHANGES TO THIS POLICY ☰
☰ SUPPORT AND QUESTIONS ☰